Karve Killington Privacy Policy

Effective Date: `10/22/25
Last Updated: 10/22/25

The Karve Killington app (“we,” “our,” or “us”) is operated by The Karr Group in Killington, Vermont. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our mobile application, website, and related services (collectively, the “App”).

By using the App, you agree to this Privacy Policy.

1. Information We Collect

We collect the following categories of data:

Data CategoryExamplesPurposePersonal InformationName, email, phone number, account loginAccount setup, membership managementFinancial InformationPayment details (via Stripe, Apple Pay, or Google Pay)Processing purchases and event passesApp ActivityReservations, event participation, pass usageApp functionality and service deliveryDevice & Technical DataDevice type, OS version, IP addressPerformance, troubleshooting, and securityLocation DataGPS or approximate location (if enabled)Shuttle tracking and venue access featuresUser CommunicationsFeedback, support messagesCustomer service and app improvement

2. How We Use This Data

  • Provide and operate app features (pass storage, reservations, shuttle requests).

  • Process payments securely through third-party processors.

  • Improve app performance and user experience.

  • Communicate updates, offers, and event information (optional).

  • Maintain security and prevent fraud.

3. Data Sharing and Third-Party Access

We share data only as necessary to operate the app:

  • Payment Processors: Stripe, Apple Pay, Google Pay.

  • Analytics Providers: Firebase Analytics (Google) — used for crash reporting and feature usage tracking.

  • Hosting and Infrastructure: Secure cloud hosting services for app data.

  • Affiliated Properties: The Karr Group’s venues (e.g., Wobbly Barn, Pickle Barrel, JAX, The Foundry) to coordinate member access.

We do not sell user data and we do not share information for advertising purposes.

4. Data Handling for Google Play’s Data Safety Section

Below is how Karve Killington’s data practices align with Google Play’s Data Safety requirements:

  • Data Collected: Personal info, financial info, app activity, device identifiers, and optional location data.

  • Data Shared: Only with trusted service providers listed above, for core functionality.

  • Data Encryption: All data transmitted between your device and our servers is encrypted in transit (HTTPS/TLS).

  • Data Deletion: Users can request deletion of their data at any time by contacting us.

  • Data Retention: Data is retained only as long as necessary for account and service functionality.

  • Security Practices: Access control, encryption, and regular system audits protect stored data.

  • User Control: You can manage permissions for location, notifications, and marketing preferences within the app or device settings.

5. Children’s Privacy

The app is not intended for users under 13. If we learn we have collected data from a minor without parental consent, we will delete it.

6. Contact Us

The Karr Group / Karve Killington
📍 Killington, Vermont
✉️ info@karrgroupvt.com