Privacy Policy

The Karr Group

Effective Date: July 21, 2026

The Karr Group ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our websites, use our mobile applications, interact with us on social media, make reservations, purchase tickets or merchandise, join rewards programs, or otherwise engage with any of our brands.

This policy applies to all businesses owned or operated by The Karr Group, including but not limited to:

  • JAX Food & Games

  • Wobbly Barn Steakhouse & Nightclub

  • Pickle Barrel Nightclub

  • Charity's 1887 Saloon

  • The Foundry at Summit Pond

  • Mad Hatter's Scoops

  • Waterwheel Trading Post

  • Any future businesses, websites, applications, or digital services operated by The Karr Group.

Information We Collect

Depending on how you interact with us, we may collect:

Information You Provide

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Reservation information

  • Event registrations

  • Employment applications

  • Rewards program information

  • Customer feedback

  • Contest entries

  • Communications you send us

Information Collected Automatically

When visiting our websites or apps we may collect:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages visited

  • Time spent on pages

  • Referring websites

  • Approximate geographic region

  • Cookies and similar technologies

Social Media Information

If you interact with us through platforms such as Instagram or Facebook, we may receive information permitted by your privacy settings on those platforms, including:

  • Public profile information

  • Public posts mentioning our businesses

  • Comments and messages you voluntarily send

  • Public media associated with our accounts

How We Use Your Information

We use information to:

  • Provide products and services

  • Process reservations and event registrations

  • Respond to customer inquiries

  • Improve our websites and applications

  • Send updates, promotions, and newsletters (only where permitted)

  • Analyze website performance

  • Prevent fraud and misuse

  • Comply with legal obligations

Cookies

Our websites may use cookies and similar technologies to:

  • Remember preferences

  • Improve website functionality

  • Measure website traffic

  • Understand visitor behavior

  • Enhance user experience

You may disable cookies in your browser, although some features may not function properly.

Third-Party Services

We may use trusted third-party providers to operate portions of our business, including services for:

  • Reservations

  • Online ordering

  • Payment processing

  • Event ticketing

  • Website analytics

  • Email marketing

  • Loyalty programs

  • Social media integrations

  • Mobile application services

These providers maintain their own privacy policies governing their services.

Examples may include:

  • Meta (Facebook and Instagram)

  • Google

  • Stripe

  • Square

  • Lightspeed

  • OpenTable

  • Contentful

  • Firebase

  • Apple

  • Google Play

Instagram and Social Media API

Some of our websites and applications may display publicly available content from our official Instagram accounts using Meta's Instagram APIs.

This integration is used solely to display our own publicly shared content. We do not collect or store your Instagram login credentials through this integration.

Analytics

We may use analytics tools to understand how visitors use our websites and applications.

Information collected may include:

  • Pages viewed

  • Session duration

  • Device type

  • Browser type

  • General location

  • Referring sources

This information helps improve our services.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

No internet transmission or electronic storage method can be guaranteed to be completely secure.

Data Retention

We retain personal information only as long as necessary to:

  • Provide requested services

  • Meet legal obligations

  • Resolve disputes

  • Enforce agreements

Children's Privacy

Our websites and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.

Your Choices

Depending on applicable law, you may have rights to:

  • Access your information

  • Correct inaccurate information

  • Request deletion of your information

  • Opt out of marketing communications

  • Request information regarding how your data is used

Requests may be submitted using the contact information below.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Us

Questions regarding this Privacy Policy may be directed to:

The Karr Group

Email: privacy@karrgroupvt.com

Website: https://www.karrgroupvt.com